One of the most important things that Tournesol Siteworks offers is the promise to make sure that things are correct. Recently a project came to our attention that demonstrated that commitment.
The project in question was a mixed-use development in Oakland, completed in the Summer of 2016. Our Wilshire Collection planters had been specified both on a second-floor terrace area as well as along the corners of the main structure.
Northern California has had quite a rainy season so far. Shortly after it started, our regional sales manager Troy Nottingham received a call from the landscape contractor on the project, complaining about leaking and deforming pots. We quickly contacted our local distributor to figure out exactly what we sold on the project.
Before we got the information from the distributor, the general contractor escalated the issue by emailing us, the specifying landscape architect, owner, and everyone else. Troy adjusted his schedule and visited the project the next day to assess the situation.